Oudste account manager

Cv-library south east england arts/graphic design

Our client is looking for either an account manager or senior account manager to join our strategy-led vormgeving agency at the head office in buckinghamshire. We’re looking for someone who loves building amazing and long-lasting relationships with our clients. If this sounds like the kind of challenge you’re interested in, then read on. What is the role? we are looking to continue the growth of our client by splitting the traditional role of an account handler in two – client instituten and ongelijkheid delivery, and this role is all about client services. Servicing our clients has been the bedrock their success as an agency. We need to ensure this ethos continues which is why the role is key in maintaining service levels and relationships with our clients. The client instituten role is metselspecie into 4 areas each with their own competencies and supporting kpi’s. 1. Client integration – strategic thinking, planning and understanding the client’s needs. Plan with them, provide onderzoek for them, share insights about their sectors, go to belangrijk events with them and steun them in their job roles and as a business. 2. Commercial acumen – having written the kaps for your client portfolio, use your judgement on all projects no matter what the situation to deliver the kap. There is no financial target put against you, however our management system – synergist – will help you track your client’s projects and the subsequent financial performance. 3. New opportunity development – whilst we have an outbound business development team, you will be expected to a ) find opportunities and provide solutions for new and existing contacts within your client portfolio and b ) take on inbound zicht opportunities and convert them. 4. Ongelijkheid steun and oversight – pre, during and post. It starts by ensuring the solution proposals you have created, presented and had approved by the client, are briefed into the delivery team so statement of works can be created and followed. And it ends with evaluating how well the ongelijkheid was delivered. You will have a client portfolio that is varied with regard to the sectors they work in and the type of problems you’ll be expected to solve. We work primarily in b2b brand and campaigns, in a variety of media. Being strategy-led means the idea always precedes the execution, form always follows function. Who are we looking for? someone who : – wants to be in the client environment and not tied to a desk – listens and understands the challenges clients have – converts nuggets of information into opportunities – distils and translates complex information into a solution the client needs – thinks on their feet and uses their initiative – works autonomously as well as in a team – prides themselves on the highest standards possible – has a strong ethos in client management and servicing – knows what fun looks like and has the ability to relate with everybody